Objective

Develop a strategy that will help us—a globally operating brand in the production and supply of strollers—achieve our own e-commerce revenue growth while respecting existing relationships with retail partners worldwide.

Execution

The foundation

  • Thorough analysis: Conducted a comprehensive analysis of market and retail trends, customer behavior, and competitor e-commerce propositions through extensive desk and field research in several local markets globally.

Business and digital transformation

  • E-commerce strategy: Developed the global e-commerce strategy, carefully considering existing retail partner relationships. The strategy included key components such as:
    • Product portfolio
    • Pricing
    • Distribution
    • Operations
    • Global development, implementation, and roll-out plan for local markets
    • Business case
  • Innovation: Developed a win-win concept where retailers are rewarded for sales that ultimately occur via Bugaboo.com. This also provided direct prospect data for follow-up in the purchase process.

Results

  • Immediate approval from the executive board and the supervisory board following the presentation of the proposed strategy.